Dealing with Conflict Issues

Conflict is a characteristic of human existence. At one stage in life we all have experienced some kind of conflict. A colleague at school, work, gym, college etc said or did something that made us react differently than we would normally do.

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    Peter Chisambara

    Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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    Measuring and Reporting Enterprise Performance

    One of the benefits of measuring and reporting business performance is that it allows you to identify policies, practices, processes, or decisions that are working and those that are not working to measure, deliver and manage enterprise performance. In turn, this will enable you re-evaluate your current strategies for positive improvements to take place. What is very important, is the frequency at which you track your measures and also ensuring that you are tracking the right and meaningful measures that tell the bigger story of the business.

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      Peter Chisambara

      Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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      How to Design Meaningful Performance Metrics

      One of the roles of an organisation’s Finance department is to monitor and evaluate business performance. Finance managers, financial analysts, management accountants and other finance professionals spend a considerable amount of time analysing the business environment, preparing budgets, forecasting financial performance and suggesting performance improvement proposals.

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        Peter Chisambara

        Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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        How to Cascade Performance Measures to Achieve Improved Business Performance

        One of the keys to achieving improved business performance and organizational success is having the ability to design and monitor the right and appropriate performance metrics capable of giving insights into the operations of the business.

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          Peter Chisambara

          Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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          Steps Essential for Effective Benchmarking

          Benchmarking is the ongoing activity of evaluating an organisation’s processes, products and services or comparing the organisation’s performance with the best in the world with the aim of improving performance and gain competitive advantage. The process involves looking beyond your internal organisation and industry for best practices. The best may be a non-competitor in another industry but the focus still remains on improving business processes, understanding and effectively meeting customer’s requirements.

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            Peter Chisambara

            Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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            Performance Measurement and Data Collection

            Performance measurement is all about gathering data from different sources, turning that raw data into useful information that can be used to aid decision making and improve the overall performance of the business. These days, with the advent of modern technologies, social media and a host of data sources, organisations are only a click away from consuming that breakthrough data their businesses need to outperform their peers.

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              Peter Chisambara

              Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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              Why So Many Cost Reduction Exercises Often Fail

              Most businesses are under extreme pressure to reduce costs while improving product/service quality and customer service. Developments in the global economy such as globalisation and advances in new technology have changed the traditional balance between customer and supplier. Customers are now spoilt of choices meaning businesses need to be more customer-focused. They need to re-evaluate their value propositions they present to customers and also find ways to capture value from providing new products and services.

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                Peter Chisambara

                Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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                How to Turn Information into Knowledge for Competitive Advantage

                Many enlightened organisations have recognised for some time that business information is their lifeblood and a key asset to be preserved. They have come to the realisation that the more quality information you have in your possession, the better the quality of decisions made and the better the results achieved (increased competitive advantage, improved customer service, increased ability to generate new sources of revenue, improved efficiency etc). In other words, these companies have managed to unlock long-term competitive advantage through knowledge management.

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                  Peter Chisambara

                  Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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                  Using Customer and Product Profitability Analysis to Enhance Decision Making

                  Look at any high street retail chain and you will be amazed by the sheer size of their product ranges or number of customers. But what’s more important, is that not all the products that we see everyday stacked up the shelves and not all the customers we see walk through those doors contribute meaningfully to the overall business profit.

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                    Peter Chisambara

                    Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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                    How to Create and Manage Value Successfully

                    One of the challenges faced by senior managers in their day-to-day running of the business is defining and creating long-term value for their shareholders. As the recent global economic crisis can reveal, short-sightedness and failure to appropriately define measures of value is a recipe for disaster. Long periods of historical low interest rates and availability of cheap liquidity on the capital markets resulted in many financial institutions becoming excessive risk takers.

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                      Peter Chisambara

                      Peter is an independent analyst very passionate about integrated risk and performance management. He can be contacted at peter@financeleadership.net

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